25. February 2024

Italy Blocks AI Chatbot, Investigates Data Privacy Violations

• Italy’s data protection agency has blocked the AI chatbot, ChatGPT and opened an investigation over suspected violations of data privacy rules.
• It follows a recent data breach suffered by the AI platform on March 20, where user data was exposed to another user.
• The CAIDP also filed a complaint against ChatGPT, claiming it is “biased” and “deceptive” and could pose a risk to public safety and privacy.

Italy Blocks ChatGPT

Italy’s watchdog in charge of data protection has announced that it is temporarily blocking the artificial intelligence chatbot, ChatGPT, and opening an investigation over suspected breaches of data privacy rules. The data protection agency has ordered the immediate limitation of data processing for Italian users by OpenAI, the United States-based company behind ChatGPT.

Data Breach Revealed User Data

The move follows a recent data breach suffered by the AI platform on March 20, where user data was exposed to another user. We believe the number of users whose data was actually revealed to someone else is extremely low and we have contacted those who might be impacted. The Italian security team noted there is a lack of information for users regarding their collected personal information as well as potential inaccuracy in its processing. In addition, they noted potential breaches of its own rules such as not verifying age within its application which could lead to unsuitable answers for minors.

CAIDP Files Complaint

Apart from Italy, the AI chatbot is also facing heat in other parts of the world. On March 31st ,the Center for Artificial Intelligence and Digital Policy (CAIDP) filed a complaint against ChatGPT, attempting to stop the release of powerful AI systems to the masses. The CAIDP described the chatbot as a “biased” and “deceptive” platform that poses a risk to public safety and privacy.

OpenAI Shares Investigation Plan

OpenAI responded by saying they take this very seriously and shared details of their investigation plan via Twitter on March 24th . They said that although they believe that only small numbers were affected by this breach they are still taking necessary steps to ensure security for all users going forward.

Conclusion

In conclusion, Italy’s watchdog in charge of protecting user’s personal information has taken necessary steps to block OpenAI’s artificial intelligence chatbot until further investigations can be conducted into any potential violations or breaches related to user’s private information or security concerns raised by CAIPD about biasness or deception in response given by this platform.